Last updated: September 2016
“personal information” means any information that may be deemed as private, personal or personally identifying or identifiable data or information pursuant to applicable law, including, for example, your name, email address, location, user identification, contact information or credit card information.
If you are under the age of 13, you may not provide us with any personal information. If you have reason to believe that a minor under the age of 13 has provided us with their personal information, please contact us and we will endeavor to delete that information from our databases.
1. Information We Collect
When you visit our Website, we collect your information, including your personal information, as follows:
Information that You Provide Us. We collect the information that you enter on our Website, such as your name, email address, phone number, company name, role, country, sign-in information, other contact information, information about your organization’s security architecture, and feedback.
Information that is Collected Automatically. We automatically collect certain types of information when you visit and interact on our Website, such as IP address, location, hardware settings, and the browser you used to visit our Website.
If you provide personal information to us, then this personal information may be linked to data stored in the relevant Cookie.
Preventing the Collection of Your Information. You can prevent our collection of your information by not providing us with your information and by ceasing to visit and interact with us on our Website.
2. How We Use Your Information
Use of Your information. We access and use your information, including your personal information, to identify you and recall your information and preferences, to provide you with information about us and our services, to register your Account (as defined in the Site Terms), to provide you with responses to your queries, for marketing purposes and market research, to provide you automatic services such as without limitation calculation of your DDoS Resiliency Score, and for our internal purposes such as to help us understand traffic to and the use of our Website and promotions, to operate, maintain and improve our Website, and to populate our CRM (Customer Relationship Management) system. We will not use your information for any other purpose without your prior authorization.
Promotional Use. We may use your information, including your personal information, to contact you by email, telephone (including land line, mobile or cellular phone, text message and internet-to-phone text message), or otherwise, to deliver promotional or informational materials in which you may find interest, or updates or newsletters you may register to receive. You hereby provide your prior express written consent to receive: (i) any telephone call or text (including internet-to-phone) using an automatic telephone dialing system or artificial or prerecorded voice, or (ii) any telephone call or text (including internet-to-phone) that includes or introduces an advertisement or constitutes telemarketing, using an automatic telephone dialing system or an artificial or prerecorded voice, and all the foregoing to the phone number that you used when you registered on our Website. You may change this phone number at any time by advising us by any reasonable means, and your prior express written consent to receive emails from us, our affiliates, and our partners. You hereby waive your right to file a claim with the FTC or any other agency in regards to these calls or emails, under any applicable law, including, without limitation, under the Telephone Consumer Protection Act of 1991 (TCPA), and under the CAN-SPAM Act of 2003.
Unsubscribing. You may choose to unsubscribe from our email notifications and newsletters at any time by sending us an email to firstname.lastname@example.org, and from our notifications by land line, mobile phone, cellular phone or text message (including internet-to-phone text message), by revoking your consent at any time through any reasonable means.
3. Disclosure of Your Information
4. No Sensitive Information
You agree and warrant that you shall not supply us with any information that may constitute a special category of data such as sensitive personal data (including without limitation personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, criminal convictions, health, or sex life) pursuant to any applicable information security, data protection, privacy and/or other statute, act, law, regulation or directive.
5. Remarketing and Third Party Advertising
We may remarket your information. Remarketing (also referred to as retargeting) is a way for us to connect with users and communicate our services based upon past interactions with us and our Website. This allows us to make special offers and continue to market ourselves and our Website to those who have visited our Website.
6. Links to Other Websites
7. Information Security
We use commercially reasonable efforts, applying physical, electronic and procedural safeguards, to maintain and protect the confidentiality of all information collected by us, including your personal information.
In the event that we become aware of any accidental or unauthorized access to your information, we will use commercially reasonable efforts to notify you of such.
8. Storage of Your Information
Currently information is stored in the United States. We or our infrastructure providers may decide to transfer information to a different jurisdiction at our or their sole discretion.
9. Inquiries and Comments
10. Contact Us; Removal of your information
We may retain collected information indefinitely except where prohibited by law.
We do not charge for complying with correction requests, however, for all other requests, we may charge a small fee to cover our costs. Requests to correct or delete information are subject to applicable legal and ethical reporting or document retention obligations.
12. Your Representatives