Frequently Asked Questions

Features & Capabilities

What is Red Button's Technology Hardening service?

Red Button's Technology Hardening service is a vendor-agnostic consulting offering that strengthens your infrastructure against DDoS attacks. The service includes auditing your current network architecture, analyzing attack vectors, optimizing DDoS protection configurations, and providing recommendations for DDoS vendor selection. The process is tailored to maximize protection against sophisticated DDoS threats, regardless of your existing vendor solutions. Note: Vendor selection is an optional add-on and may be purchased separately from the core Hardening service.

How does Red Button analyze and improve network architecture for DDoS protection?

Red Button begins by auditing your current DDoS network architecture, identifying weaknesses and recommending improvements to maximize protection. This includes defining the optimal protection architecture and examining all locations—web/infrastructure, on-premises, and ISPs. The analysis is independent of specific vendor solutions and ensures your protection foundation includes the right components at the right locations. Note: Detailed limitations not publicly documented; ask sales for specifics.

What is attack vector analysis in Red Button's Technology Hardening service?

Attack vector analysis is a process where Red Button experts examine all potential DDoS attacks and determine how each type will be handled by the protection components in your recommended architecture. This outlines the potential DDoS attacks on your systems and describes how each attack type is managed by different components. Note: The diagram provided on the webpage is a simplified version; actual analysis is more detailed and tailored to your environment.

How does Red Button optimize DDoS protection configurations?

Red Button reviews the setup of your installed DDoS protection gear and provides detailed instructions for improvements. This includes calibrating rate limit thresholds, selecting the most appropriate web challenge, fully utilizing bot protection and geo-protection, and ensuring all features are configured for maximum effectiveness. Note: Optimization recommendations are tailored to your specific environment; limitations may exist based on vendor capabilities.

What is included in Red Button's vendor selection service?

Red Button's vendor selection service is an optional add-on that guides you through a meticulous evaluation of DDoS protection vendors. Using an RFP template with over 80 selection criteria, Red Button helps adjust the weight for each requirement and assign scores to vendors. The recommendations document presents several DDoS vendor options most suitable for your requirements, with an analysis of the pros and cons of each in relation to your architecture and needs. Note: Vendor selection is not included in the core Technology Hardening service and must be purchased separately.

Use Cases & Benefits

Who can benefit from Red Button's Technology Hardening service?

Organizations with public-facing applications, financial services, gaming companies, government agencies, telecom/ISPs, and enterprises undergoing architecture changes or cloud migrations can benefit from Red Button's Technology Hardening service. The service is especially valuable for teams seeking vendor-neutral, expert-led recommendations to maximize DDoS protection and compliance. Note: Best fit for organizations needing tailored, vendor-agnostic consulting; teams seeking bundled vendor solutions may want to consider alternatives.

What business impact can customers expect from Red Button's Technology Hardening?

Customers can expect enhanced operational resilience, reduced risk of downtime, improved regulatory compliance, actionable insights for remediation, and cost savings from avoiding penalties and outages. Red Button's tailored recommendations help optimize resource allocation and strengthen security posture. Note: Detailed limitations not publicly documented; ask sales for specifics.

Technical Requirements & Documentation

What technical documentation is available for Red Button's Technology Hardening service?

Red Button provides datasheets, solution briefs, and case studies for Technology Hardening. The DDoS Hardening Solution Brief and case study of a large bank are available for download. Additional technical resources can be found at the datasheets page and the knowledge base. Note: Some documentation may require registration or direct inquiry for access.

Security & Compliance

Does Red Button's Technology Hardening support compliance requirements?

Yes, Red Button's Technology Hardening service supports compliance with regulations such as ISO 27001 and SOC 2 by providing audit-ready evidence, technical reports, and recommendations for disaster recovery readiness. The service also helps organizations meet requirements for SAMA, MAS, HKMA, and DORA by proactively managing and testing their DDoS risk surface. Note: Compliance support is tailored to your environment; limitations may exist based on regulatory scope.

Support & Implementation

How long does it take to implement Red Button's Technology Hardening service?

The onboarding phase for Red Button's services typically takes around two weeks from initial kickoff to test execution. This includes scoping, architecture review, test plan drafting, and customer approval. Customers generally need to dedicate approximately five hours of their time for interviews, live sessions, and results readout. Note: Implementation timelines may vary based on project complexity and customer requirements.

What feedback have customers provided about the ease of use of Red Button's services?

Customers report that Red Button's onboarding process is efficient, with clear steps and minimal time commitment (about five hours total). The expert-led execution and flexibility in scheduling (including maintenance windows or low-traffic periods) are frequently cited as positive aspects. Note: Best fit for teams seeking minimal operational overhead; organizations requiring extensive internal involvement may want to clarify expectations.

Customer Proof & Case Studies

Can you share a case study of Technology Hardening in action?

Yes. Red Button's case study on hardening the technology of a large Israeli bank against DDoS attacks details how the service identified fundamental gaps in the bank's defenses and improved their DDoS Resiliency Score from 3.0 to 4.7 after remediation. The full case study is available at this link. Note: Results may vary based on customer environment and engagement scope.

Pain Points & Problems Solved

What problems does Red Button's Technology Hardening solve?

Red Button's Technology Hardening addresses unvalidated DDoS defenses, hidden vulnerabilities in network architecture and application layers, regulatory compliance challenges, operational disruption risks, and overconfidence in existing solutions. The service provides tailored recommendations and actionable insights to ensure defenses are tested and improved. Note: Best fit for organizations seeking independent validation; teams needing bundled vendor solutions may want to consider alternatives.

Technology Hardening

DDoS Technology Hardening

Our DDoS Hardening service strengthens your technology infrastructure to maximize protection against the most sophisticated DDoS attacks. Our experts analyze your current setup and provide detailed recommendations for network architecture improvements, DDoS appliance configuration optimization, and DDoS vendor selection.

 

Network architecture

We begin by auditing your current DDoS network architecture infrastructure. Our experts identify weaknesses and provide recommendations for improving the underlying architecture to maximize DDoS protection. This step is taken regardless of any specific vendor and is intended to ensure that your protection foundation includes the right components at the right locations.

We begin by defining the optimal protection architecture and examining all locations – web/infrastructure, on-premises, and ISPs. This foundation step takes place regardless of the specific vendor solutions.

 

Technology Hardening

Strengthen your infrastructure against DDoS attacks.

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Next, we conduct an analysis of attack vectors. We analyze all potential DDoS attacks and determine how each type will be handled by the protection components in your recommended architecture.

The attack vector analysis outlines the potential DDoS attacks on your systems and describes how each attack type will be handled by the different components in your protection architecture. The diagram is for demonstration purposes and is a simplified version of actual analysis.

 

Configuration optimization

Installed DDoS protection gear is often underutilized. Our team dives into the setup of your protection solution(s) and provides detailed instructions on improvements to their configuration.

For example, we ensure that rate limit thresholds are well-calibrated, that you have chosen the most appropriate web challenge, that you fully utilize bot protection, geo-protection, etc.

 

Vendor selection

As a vendor-agnostic consulting company, we are deeply knowledgeable about the capabilities of all DDoS vendors and can help select the DDoS protection solution that best meets your needs, thereby saving your team many man-hours.

Vendor selection is an optional service, which may be purchased separately from the core Hardening service. Our DDoS experts guide you through a meticulous and methodical vendor evaluation, using an RFP template that includes over 80 selection criteria, with the ability to adjust the weight for each requirement and assign scores to vendors. In addition, we provide a recommendations document presenting several DDoS vendor options that are most suitable for your requirements, with an analysis of the pros and cons of each in relation to your architecture and needs.

DDoS Hardening Solution Brief

Case study: Hardening the technology of a large bank against DDoS