DDoS Incident Response:
Pre-Aligned Responders. Zero Onboarding Delays.
An active DDoS attack is no time for onboarding. Secure a dedicated engineering team that is already synced with your network layout and vendor setups. When a crisis hits, let us orchestrate everything.
Complex DDoS attacks cause immediate disruption, but the real damage happens while waiting for generic support queues to understand your environment.
Red Button eliminates this gap. By aligning with your technical structure ahead of time, our elite team deeply understands your setup and vendor configurations (such as Cloudflare, Akamai and others). We don’t just offer access to experts; we take complete operational command to neutralize the threat and restore stability seamlessly.
The Red Button Advantage
We do not offer a generic helpdesk. We deploy a specialized, “head-hook” engineering squad that operates as an extension of your internal IT and security teams.
- Cross-Vendor Command & Orchestration
During a crisis, your internal team shouldn’t be trapped between vendor support lines. Red Button acts as your central crisis command center. We directly manage, configure, and orchestrate your entire ecosystem. - Direct Engineering Integration: Bypass account managers and tier-1 support. You work directly with a senior security specialist. This might be your team’s first major Incident Response (IR) crisis, but our experts have successfully navigated dozens of them.
- Targeted DDoS Validation: We don’t just analyze threats, we simulate them. By replicating real-world attack vectors tailored specifically to your infrastructure, we validate your actual defensive capabilities. This ensures your team and your systems are fully prepared to withstand a targeted DDoS assault before a real attacker strikes.
- Rapid Traffic Recovery: Our team instantly identifies bottlenecks, reroutes malicious traffic, and optimizes your existing infrastructure or cloud scrubbing centers to restore uptime.
32-Hour Incident Response Package
Primary Use Case
Proactive enterprise coverage. Designed to be secured ahead of time to align expert defenders with your architecture before a threat occurs, covering active mitigation, vendor orchestration, and post-incident hardening.
Scope
End-to-end infrastructure command. Real-time layer identification, threat containment, root-cause analysis, and direct operational orchestration of your edge vendors (e.g., Cloudflare, Akamai).
Strategic Benefit
Absolute operational continuity and predictable risk management. Ironclad capacity reservation ensuring your internal team doesn't have to scramble or manage third-party vendors during a crisis.
Our Operational Process: Built for Readiness
Peacetime Alignment (Proactive)
- Architectural Deep-Dive: Your assigned Named Engineer meticulously studies your infrastructure, maps your network layout, and aligns with your internal IT team.
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Vendor Access & Playbooks: We establish secure communication channels and pre-align configurations with your vendors (e.g., Cloudflare, AWS, Akamai).
Wartime Response (Active Attack)
- Proven ROI: Our rapid execution reduces a potential 4-hour outage to just 0.5 hours, minimizing revenue loss and business disruption.
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Instant Deployment: Zero onboarding delay. Our team deploys with full architectural context the moment chaos strikes.
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Vector Identification & Filtering: We isolate complex, multi-layer attacks (Layers 3/4 and Layer 7) and deploy custom traffic-scrubbing countermeasures.
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Cross-Platform Command: We completely take over the technical orchestration across your vendors and internal routing to instantly restore traffic.
- Post-Incident Forensic Report: Once stability is achieved, we deliver a deep-dive forensic analysis and structural recommendations to prevent future exploitation.
Under Active DDoS Attack?
Don’t wait in vendor queues. Every minute of downtime costs you revenue.
Even if you haven’t pre-purchased a package, our elite emergency response team can deploy on demand to contain the threat and take immediate command of your infrastructure.
Check “Emergency – Active Attack” in the form below for an instant callback.
FAQ
DDoS Incident Response (IR) is an elite, specialized service designed to neutralize complex, high-volume availability attacks in real time. Unlike automated defenses that only look at generic traffic patterns, our IR service provides active human intervention. An elite engineering team steps into your environment during a crisis to isolate the specific attack vectors, pinpoint the targeted layers, deploy custom countermeasures, and maintain your operational continuity.
(e.g., Cloudflare, Akamai, AWS)?
Vendor IR services are inherently siloed—they only care about, and only have visibility into, their own specific platform. During a complex, multi-vector attack, a vendor’s IR team will not log into your origin servers, manage your internal network routing, or coordinate with your other third-party providers. Furthermore, vendor IR is notoriously reactive; when a crisis hits, you are still routed to an on-duty analyst who is managing multiple corporate emergencies simultaneously and does not know your specific architecture.
Red Button provides the missing layer of comprehensive crisis command. We don’t look at your infrastructure through a single straw. Because our Named Engineer pre-aligns with your environment during peacetime, we know exactly how your AWS infrastructure, Cloudflare WAF, and Akamai CDNs connect. Instead of you scrambling to open tickets and translate technical jargon between competing vendor support queues, we orchestrate everything. We direct your vendors’ platforms on your behalf, maximizing the tools you already pay for while executing an end-to-end defense across your entire ecosystem.
Yes, absolutely. This is a core pillar of our proactive coverage. When you secure the annual 32-Hour Package ahead of time, we assign a Named Engineer to your account. During peacetime, this engineer deeply studies your infrastructure, maps your network layout, and aligns with your team. When an attack strikes, they deploy instantly with full architectural context—meaning zero time is wasted on emergency onboarding or handshakes while your site is down.
Waiting for an active crisis to secure an IR team is an immense operational risk. If you attempt to onboard a team while under a massive DDoS attack, critical hours are lost just trying to establish secure communication, exchange credentials, map your architecture, and gain visibility into your Cloudflare or Akamai setups.
By purchasing the 32-Hour Package in advance, your environment is entirely pre-aligned. We possess the access, the context, and the playbook ready to go. When chaos strikes, every single minute of your package is spent purely on elite mitigation and orchestration, not on basic setup.
Sophisticated attackers often launch multi-vector campaigns, hitting your network layer (Layers 3/4) and your application layer (Layer 7) at the same time to overwhelm different systems. Our team specializes in real-time layer identification. We immediately isolate exactly where each component of the attack is landing and execute targeted countermeasures across your stack—simultaneously tuning your edge WAF rules, adjusting routing policies, and orchestrating your vendor equipment to neutralize all vectors seamlessly.
Engage Expert Support
Protect your revenue, user experience, and digital infrastructure. Contact our security team to initiate an immediate deployment or to secure a proactive defense package.